Privacy Policy

1. Information We Collect

Prime Home Styling may collect information you voluntarily provide through contact forms, estimate requests, consultation requests, service inquiries, and newsletter subscriptions. This may include your name, email address, phone number, mailing address, property information, project requirements, communication preferences, and other details you choose to provide. We may also collect limited technical information such as browser type, device information, pages visited, and general website usage data.

2. How We Use Your Information

We use collected information to respond to inquiries, prepare estimates, arrange consultations, schedule services, communicate project updates, provide customer support, administer warranties, and maintain business records. Where you have provided appropriate consent, we may also use your contact information to send newsletters, renovation updates, service announcements, or promotional communications.

3. Information Shared With Service Partners

We do not sell or rent your personal information. When necessary to provide a requested service, limited information may be shared with contractors, installers, suppliers, consultants, scheduling providers, or other business partners involved in your project. These parties receive only information reasonably necessary to perform their assigned responsibilities and are expected to handle it appropriately.

4. Project and Property Information

Information concerning your property or renovation project may be collected when needed to evaluate and deliver services. This can include project measurements, room details, photographs, material preferences, requested improvements, and notes provided during consultations. Such information is used for project planning, communication, documentation, and service delivery.

5. Cookies and Website Technologies

Our website may use essential cookies or similar technologies to support basic functionality, remember preferences, improve navigation, and understand general website performance. Some analytics information may be collected in an aggregated or de-identified manner. You can adjust cookie preferences through your browser settings, although disabling certain cookies may affect website functionality.

6. Newsletter and Marketing Communications

Marketing communications are sent according to your communication preferences and applicable requirements. Every marketing email should provide an appropriate way to unsubscribe. If you no longer wish to receive promotional messages, you may use the unsubscribe option included in the communication or contact us directly. Service-related communications may continue when necessary to manage an active project or request.

7. Data Retention

We retain personal and project information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining project and warranty records, resolving disputes, meeting legal requirements, and maintaining legitimate business records. Information that is no longer required may be securely deleted or de-identified.

8. Data Security

Prime Home Styling uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, alteration, disclosure, or destruction. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We encourage you to avoid submitting unnecessary sensitive information through general website forms.

9. Your Privacy Choices

Depending on applicable law, you may request access to personal information we maintain about you, ask us to correct inaccurate information, request deletion where appropriate, or withdraw consent for certain communications. You may also unsubscribe from marketing communications at any time. Requests may be subject to reasonable verification before being completed.

10. Third-Party Websites

Our website may contain links or references to third-party websites, tools, manufacturers, service providers, or other external resources. Those websites operate under their own privacy practices and policies. Prime Home Styling is not responsible for the privacy practices, security, or content of websites that we do not control.

11. Children's Privacy

Our website and services are intended for general adult use and are not specifically directed toward children. We do not knowingly request or intentionally collect personal information from children who are not legally permitted to provide such information. If we become aware that information has been submitted improperly, we will take reasonable steps to address it.

12. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements, or information-handling practices. When changes are made, the revised policy will be posted on this page. Your continued use of the website after an update indicates that you have reviewed the revised policy.

13. Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or need clarification about how your information is handled, please contact Prime Home Styling at privacy@primehomestyling.info or call.

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